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Return Policy

Keto Chef Hub: Where Delicious Meets Delightful Returns

Last Updated: [2024-01-03]

At Keto Chef Hub, we pride ourselves on offering top-notch digital resources to fuel your keto journey. But sometimes, things don’t always go according to plan. That’s why we have this Return Policy, designed to guide you through returning any eligible purchases.

1. What Can Be Returned?

1.1. Digital Keto Cookbooks and Resources:

  • To be eligible for a return and refund, your purchase must meet the following criteria:
    • Initiated within 7 days of purchase.
    • Downloaded or accessed not at all.
  • If you’ve downloaded or accessed even a portion of the resource, we may not be able to offer a full refund. However, we encourage you to reach out to our friendly customer support team for further assistance.

1.2. Customer Satisfaction Guarantee:

  • Not feeling the keto vibes from your purchase? No worries! Within 7 days, you can email us at [insert contact details] stating your reason for dissatisfaction. We’ll do our best to address your concerns and, if necessary, process your refund within 14 days.

2. How to Request a Return:

2.1. Digital Keto Cookbooks and Resources:

  • If you meet the eligibility criteria above and wish to return, follow these steps:
    • Contact us within 7 days of purchase using the contact form.
    • Provide your order number, resource details, and reason for return.
    • Confirm you haven’t downloaded or accessed the resource.
  • Our dedicated support team will review your request and get back to you within 7 business days with instructions on how to proceed.

3. Refunds:

3.1. Digital Keto Cookbooks and Resources:

  • If your return request is approved, we’ll issue a full refund to your original payment method. Please note that processing times may vary depending on your bank or payment provider.

4. Exceptions:

4.1. Subscription Services:

  • Keto Chef Hub memberships are non-refundable. However, you can cancel anytime, and you’ll have access until the end of your current billing cycle.

4.2. Personalized Meal Plans:

  • Custom-designed meal plans are considered bespoke creations and, therefore, non-returnable.

5. Changes to this Policy:

  • We reserve the right to update this policy as needed to reflect changes in our practices or legal requirements. Any changes will be posted on our website.

6. Contact Us:

  • Still have questions? Our friendly customer support team is always happy to help! Reach out using the contact form.

By making a purchase from Keto Chef Hub, you agree to this Return Policy. If you disagree with any aspect, please refrain from making purchases. We’re committed to providing you with a delicious and hassle-free experience!